Frequently Asked Questions
Yes, our team is fully trained and certified to handle complex telecommunications projects safely and efficiently.
The time it takes to install a fibre optic network depends on the size and complexity of the project. For small residential setups, it can typically be completed within a week. Larger commercial installations or more complex projects may take longer. We will provide an estimated timeline during the initial consultation based on your specific requirements.
Yes, we offer maintenance services for both fibre optic and copper networks. Regular maintenance ensures that your network operates efficiently and can help prevent costly repairs in the future. We also offer troubleshooting and repairs if you're experiencing issues with your current network.
Yes, we understand that downtime can be disruptive, especially for businesses. ASC offers emergency repair services for internet outages, NBN faults, and network failures. Our team is ready to respond quickly and resolve issues as efficiently as possible.
We offer comprehensive post-installation support, including: Technical Assistance: Troubleshooting issues that may arise. Maintenance Plans: Regular system checks and updates. Customer Support: Quick responses to questions or concerns.